June 29, 2009
Gmail Madness Exhibit #1

In this case, Gmail Madness Exhibit #1, the email is about the passing of my sister-in-law's old beau named "Hugh." The relevance






This was from a flyer handed out in New York City. The pink paper is not the ideal stock to be using, but I'm not sure any stock of paper would've helped. I think the reason you can't see below his shoulders is because this is from a mug shot and they cut off the number he was holding up.

On a side note, another sign of Marketing Madness would be arbitrary "quotation marks" on "various" different "phrases." As in, "Hair Stylist/All Types of Haircuts." Do you think they want us to chuckle and think, "Oh that IS funny. He's not a hair stylist! He can't cut all types of haircuts!!"
This flyer was at our bank, the-soon-to-be-eliminated WaMu, just 2 days after the bank collapsed and Chase swooped in and picked up the pieces. Just a plain 8 1/2 by 11 sheet of paper, laser printed, a stack of 'em at the counter when you walk in.

I'm imagining in the panic of the collapse and all of the machinations around one global bank acquiring another domestic firm practically overnight, crammed into some warren of cubicles is the team responsible for communicating something, ANYTHING, to WaMu customers.
In marketing, they usually have a creative brief which will capture what the tone should be, some key phrases, who is the primary audience, objective, etc. It's the initial framework for a campaign a client might send to an agency. Except when your entire business has crumbled to pieces and you don't even know if you're going to get your paycheck, let alone have a job tomorrow. Writing a creative brief is the last thing on anyone's mind. So I think it went like this. Someone barks into a speakerphone:
"WE NEED FLYERS!! SIMPLE! LOTS OF THEM!! KEEP THEM UPBEAT! AND HURRY!! WE'RE ALL GONNA DIE!!!!"
So the copywriter, who is probably collecting unemployment right this second, rattles his brain.
"Hmm, what is good about this situation? Let me look at a fact sheet about Chase. Hmm...no. No. AH! Here's one, they have a trillion dollars!!!"
And that is really, really how this flyer came to be.


Can you spot the actual relevant information on this web page?
I've marked up the page to make it a little easier.

Sometimes, copywriting is written SO sincerely that it just makes me want to go to run out to Chuckie Cheese or something. The usual offenders are vegan, organic, green, let's make everything we do sound so nice and perfect that you'll have to love us marketers. Face it, even the hippie dippie farmer selling alfalfa sprouts is in a business and wants to turn a profit. They may not be hell bent on destroying the planet, but they ARE a business. And they ARE marketing.
Packages laden with short paragraphs that proclaim the joys of all humanity and how wonderful the world would be if we just all held hands and loved and practiced random acts of kindness, oh and by the way, will you please buy my damned nuts so I can make some friggin' money?!

They're actually serious when they talk about the "inseperable relationships between the vitality of the soil, the energy of plants, the taste of ripeness and viability of farming." They forgot to mention the oneness of the soul, the eternity of the mind, the expansiveness of the infinite and the wholeness of everything that is what we make everything that is what we are ... and stuff....like that. Y'know?